If you encounter the issue of images not saving when using the GemCam, please follow these steps:

1. Check Internet Connection:
   • Ensure your internet connection meets the GemCam System Requirements and is stable.
   • If there is an issue with the connection, try restarting your router and computer to reestablish the connection.
2. Verify GemCam Connection:
   • Make sure the GemCam is properly connected to your laptop or desktop when saving images.

These steps should help resolve the problem.