We strive to provide you with products of the highest quality, and we understand that sometimes unforeseen issues may arise during transit. To streamline the process of addressing any potential damages, we have established the following guidelines for reporting damage claims.

Reporting Window

Please be advised that all damage claims must be reported within 7 days of receiving the product. This timeframe is crucial for us to promptly assess and assist you with any issues you may encounter.

Outside the 7-Day Window

Regrettably, damage claims reported beyond the 7-day period will not be entertained or processed. We appreciate your understanding of this policy, which allows us to address concerns promptly.

How to Report a Damage Claim:

1. Take clear photos of the damaged product, highlighting the affected areas.
2. Email the photos along with your order number and a detailed description of the damage to [email protected].
3. Include your contact information for expedited communication.

Additional Information:

• Ensure the product is kept in its original packaging until further instructions are provided.
• Our customer support team will review your claim and respond to you as soon as possible.