The GemCam empowers users of GemHub on their Windows and Mac OS desktops and laptops to effortlessly initiate shooting sessions by seamlessly connecting to the GemLightbox Pro.

Occasionally, it may be necessary to troubleshoot the Bluetooth connection to the GemLightbox Pro to ensure a reliable connection.

Here are some simple steps to follow to confirm and optimise your Bluetooth connection.

Switching the GemLightbox Pro On

Toggling the GemLightbox Pro off and on again through the power switch can reinitiate its bluetooth connection and allow devices to be able to detect and establish connection again.

Bluetooth Connectivity Check

Ensure your computer has Bluetooth functionality, as it is crucial for connecting to the GemLightbox.

Ensure that Bluetooth is enabled on your computer

To establish a connection with the GemLightbox, please make sure that Bluetooth is enabled on your computer.

Bluetooth Connection

Ensure that all other devices are disconnected from the GemLightbox Pro.

Restart your Browser or Computer

Please ensure to restart your Browser or Computer if the connection still fails.