GemLightbox ships within 3 business days of payment confirmation.

You will be provided with a tracking number within 72 hours of ordering. The item will also come with signature delivery. All delivery times are not inclusive of public holidays and weekends.

Estimated shipping time to North America is 3-5 business days but could take up to 10 business days depending on stock levels.

International shipping will usually take 5-10 business days to arrive, however subject to your country’s customs clearance process and your ability to respond to customs, the delivery time may increase.

In the event of a customs clearance delay, we will contact you via email to assist.

If you have a request for expedited shipping, or specific instructions (e.g. require a delivery to arrive at a certain date), please liaise with our support team or live chat.