You can switch your account to a new email address depending on your plan type. Here are the simple steps to follow:
Free Plan Users
- Create a new account to use as your main account.
- Download the media files from your original account.
- Port and upload them into the new account
Paid Plan Users
- Enter the payment details in the new account.
- Create a new account using your preferred registered email.
- Send an email to [email protected] with the new email address that you want to switch to, and our team will update the subscription to your new email account.
- Download the media files from your original account.
- Port and upload them into the new account
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💡 Ensure you download any images or videos you wish to retain from the original account before changing emails to avoid data loss.
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